A lovely article by Chris Noessel about interaction design via the UXmas site. (It’s a slightly longer read than my others so far, but stay with it) http://uxmas.com/2014/7-things-i-wish-everyone-knew-about-interaction-design It’s a nice look into how we can answer the question “But, what is interaction design?” I was lucky enough to see him speak at a conference last…
A nice article about the difference and similarities between Service design and Customer Experience http://blog.usabilla.com/are-cx-and-service-design-the-same-thing/ A concise comaparrison between these two terms with links out to other articles exploring the relationship between these two terms and definititions. As we embark into a world where everyone’s expecting services to be customer centric perhaps these two terms may become…
Here’s an article on the use and benefits of whitespace and not seeing it as an afterthought or a result of other design decisions. Actively choosing whitespace has it’s advantages. http://blog.usabilla.com/5-ways-whitespace-can-impact-ux/ Well worth a read 🙂 Cheers, Josie x
Here’s an article on the value of research and how it’s sometimes perceived in larger organisations http://uxmas.com/2016/the-real-value-of-original-research/ An interesting perspective on how the need for research and it’s idiosyncrasies are perceived and needed for a good understanding of what your audience wants/needs. Well worth a read 🙂 Cheers, Josie x
Here’s an article on UX and the future of the chatbot ‘interface’. https://www.fastcodesign.com/3054934/the-next-phase-of-ux-designing-chatbot-personalities An interesting perspective on how our role in UX may need to adapt for interface-less interactions As we embark into a world where everyone’s connected most of the time, being able to interact with all the technology that works to make our lives…
Scribbles of an insomniac 